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Effective Date: July 15, 2025
Last Updated: July 15, 2025
Owner: Learn English With Frau Morrison
Contact Email: contact@learnenglish.ch
Website: learnenglish.ch

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1. Introduction

We value your privacy. This Privacy Policy explains how Learn English With Frau Morrison ("we", "our", or "us") collects, uses, shares, and protects your personal data when you use our online English tutoring services through our website, platform, or other means of communication.

We process your personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

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2. Who We Are

Learn English With Frau Morrison is based in Luzern, Switzerland, and provides personalized online English language tutoring services to individuals.

Data Controller:
Learn English With Frau Morrison
contact@learnenglish.ch

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3. What Data We Collect

We may collect the following categories of personal data:

a. Contact and Account Information

• Full name

• Email address

• Phone number (optional)

• Billing address

• Account credentials

b. Payment Information

• Payment method details (processed securely via third-party providers like Stripe or PayPal)

c. Tutoring & Learning Data

• Student preferences and goals

• Session history

• Homework submissions or shared documents

• Communication through chat or video platforms

d. Technical Data

• IP address

• Browser type and version

• Device information

• Usage data (e.g., pages visited, time spent)

 

4. How We Use Your Data

We use your data for the following purposes:

• To provide and manage tutoring services

• To communicate with you (e.g., schedule sessions, send reminders)

• To process payments

• To personalize your learning experience

• To maintain website functionality and security

• To comply with legal obligations

 

5. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract (e.g., to deliver tutoring services)

• Consent (e.g., for marketing communications)

• Legal obligation (e.g., for tax compliance)

• Legitimate interest (e.g., service improvement, fraud prevention)

 

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

• Payment processors (e.g., Stripe, PayPal, Twint)

• Video conferencing platforms (e.g., Zoom, Google Meet)

• Learning management systems (if applicable)

• Email service providers (e.g., Mailchimp, Fastmail)

• IT service providers (for hosting, support, analytics)

All third-party processors are contractually bound to handle your data securely and in compliance with applicable data protection laws.

 

7. Data Transfers

As we may work with clients or service providers outside of Switzerland or the EEA, your data may be transferred internationally. Where such transfers occur, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

• Session data: retained for [e.g., 12 months]

• Payment records: retained for [e.g., 10 years as required by Swiss law]

• Inactive accounts: deleted after [e.g., 2 years of inactivity]

 

9. Your Rights

Under the FADP and GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion (“right to be forgotten”)

• Restrict or object to data processing

• Withdraw consent at any time (where applicable)

• Data portability (where applicable)

To exercise your rights, please contact us at contact@learnenglish.ch

 

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy] (link, if applicable).

 

11. Children’s Privacy

Our services are intended for users aged 16 and above. If we discover that we have collected data from a child under 16 without verifiable parental consent, we will delete such data promptly.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes through email or our website. Please review this policy periodically.

 

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

 

Learn English With Frau Morrison
Email: contact@learnenglish.ch

 

If you are not satisfied with our response, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority (if you are in the EU).

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*These policies are provided in English as the language of service. Translations may be provided upon request.